Last updated: June 2026
New annual MIRA Player subscriptions purchased directly through our website include a 14-day money-back guarantee. If the player is not the right fit, contact us within 14 days of purchase and we will refund the subscription fee to the original payment method.
Email [email protected] from the address on your MIRA Player account. Include the email used for purchase and, if available, your Stripe receipt or checkout email. We may ask a brief troubleshooting question so we can fix product issues, but a support conversation is not required to honor an eligible 14-day refund request.
After the guarantee window closes, cancellations stop future renewal but are not prorated unless required by applicable law or separately approved by MIRA Player. Your account remains active through the paid subscription period unless a refund closes the subscription.
If you purchased through an app store or another payment channel, that purchase may be subject to that channel's refund process. Contact support and we will point you to the correct next step.
MIRA Player is a media player. It provides no channels, movies, shows, or other content. You connect your own sources and are responsible for ensuring authorization to access anything you play.