How can we help you? Choose a topic below or contact us directly.
Email: [email protected]
Email is currently our public support channel. Include the email on your MIRA Player account, device, and a short description of the issue so we can investigate efficiently.
You can write in at any hour. Every email is read and answered by a real person — typically within one business day.
For setup, billing, and troubleshooting, our support team is available at [email protected]. Community forums aren't open yet — until they are, email is the fastest way to get help.
MIRA Player is a media player. It provides no channels, movies, or content. Users connect their own sources and are responsible for ensuring authorization to all content accessed. Our support team can help with installation and configuration, but cannot assist with accessing content you are not authorized to use.